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Comfort Systems USA Launches a New Approach to Technician Development


Comfort Systems is pleased to announce the launch of its Technician Development Program, an online campus where its technicians can enhance their skills and knowledge. In late 2014, Comfort Systems partnered with to greatly improve access to education for its technicians nationwide. This partnership has produced a robust, comprehensive, and engaging online campus that provides a wide variety of educational courses for Comfort Systems’ technicians wanting to boost their career in HVAC.

Roger Rinker, VP of Talent Management at Comfort Systems USA states, “Our Technician Development Program was built by our technicians, for our technicians. Technicians were involved in building this program from start to finish. They told us what they thought was important to them and how we could create a program meaningful to them.”  The program consists of three levels of certification and includes courses ranging from fundamentals to the more complex and technical aspects of being a top-level technician.

According to James Mylett, Comfort Systems USA Senior Vice President, “this is a significant investment in our people, and will help our team members grow their careers and better serve our customers. We’ve invested in an online approach because it offers our technicians more flexibility and puts us in a position to bring the training to our technicians rather than having our technicians travel to the training.”

Chris Compton,’s Founder and CEO, said, “With Comfort Systems as the leader in the industry, we’re gearing up to deliver not only our existing high quality educational experiences to a new market of technicians and contractors, but also assisting Comfort Systems to developing an exclusive certification program for their technicians.”